Phone Messages Enterprise Solution – Create Content
Type
A SharePoint Online tutorial by Peter Kalmström
 In
some earlier articles we have described how to create a
simple solution for phone message automation. It works for
a small company or few users, but it is not scalable. You
need to create everything from scratch for each site where
you implement this phone message application.
To make the solution scalable, you should create a content
type with site columns in the Content Type Hub. That way
the content type and site columns can be used and searched
by the whole SharePoint tenant. That is what Peter does
in the demo below.
When Peter recorded the demo, there was no other option
than the Content Type Hub site. Today, the SharePoint 365
Admin center has a nicer user interface of that site. It
is called the Content Type gallery, and it can be reached
from the Content services in the left menu. The content
type creation process is similar to what Peter shows in
the demo.
Create a content type in the Content Type Hub
- Open the Content Type Hub.
- Click on the settings gear and select Site settings.
- Click on 'Site content types' in the Web Designer
Galleries group.
- Click on the Create link to create a new content
type.
- Give the content type a name.
- Base the new content type on the Item in the List
Content Types group.
- Put the content type in an existing or new content
type group.
- Click OK.
Peter continues with creating new site columns to the content
type. He adds them all in the same new site column group.
This is done in nearly the same way as when
creating list columns,
but the title column cannot be renamed. That would rename
the column for the whole tenancy.
When the columns have been created, publish the site so
that it becomes available for the tenant.
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