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Phone Messages Enterprise Solution – Create Content Type

A SharePoint Online tutorial by Peter Kalmström

SharePoint iconIn some earlier articles we have described how to create a simple solution for phone message automation. It works for a small company or few users, but it is not scalable. You need to create everything from scratch for each site where you implement this phone message application.

To make the solution scalable, you should create a content type with site columns in the Content Type Hub. That way the content type and site columns can be used and searched by the whole SharePoint tenant. That is what Peter does in the demo below.

When Peter recorded the demo, there was no other option than the Content Type Hub site. Today, the SharePoint 365 Admin center has a nicer user interface of that site. It is called the Content Type gallery, and it can be reached from the Content services in the left menu. The content type creation process is similar to what Peter shows in the demo.

Create a content type in the Content Type Hub

  1. Open the Content Type Hub.
  2. Click on the settings gear and select Site settings.
  3. Click on 'Site content types' in the Web Designer Galleries group.
  4. Click on the Create link to create a new content type.
  5. Give the content type a name.
  6. Base the new content type on the Item in the List Content Types group.
  7. Put the content type in an existing or new content type group.
  8. Click OK.
Peter continues with creating new site columns to the content type. He adds them all in the same new site column group.

This is done in nearly the same way as when creating list columns, but the title column cannot be renamed. That would rename the column for the whole tenancy.

When the columns have been created, publish the site so that it becomes available for the tenant.



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