Support Contract
SharePoint and Office Assistance
Do you need to consult an expert for a few hours a month
and want to make sure that the expert is available to you?
A Support Contract gives you access to SharePoint specialist
Peter Kalmström for a contracted number of hours per month.
You might, for example, need assistance to get started with
a new project which you later want to manage yourself. Let
Peter help you in the beginning, so that you have a solid
base to build on. After that you can cancel the contract
or continue with a lower number of hours per month. A Support
Contract will always give you the security of knowing that
assistance is near at hand if needed.
Peter most often starts the Support Contracts with an online
meeting/workshop, where requirements and possibilities are
discussed.
Source code support
We offer source code support for organizations who have
bought the code for one of our products. This support allows
for simple questions on the code but not for complicated
instructions on how to rewrite the code.
For example:
Supported questions are "Where is the code that controls
the color of ..." and "How do I add a button ...".
Unsupported questions are "How can I use SQL instead of
SharePoint as the backend?" and "How do I use Swift instead
of JavaScript?"
Fees
The cost for a Support Contract varies with the length of
the contract period and the number of hours per month. Generally
each hour is cheaper if you contract us for more hours and
for a longer period.
We also offer a package that includes free access to all
kalmstrom.com SharePoint products. For the products to be
included, you need to commit to at least ten hours per month
for at least six months. Product support and upgrades are
included above that, so that the contracted hours can be
used for development tasks and assistance that comes outside
the regular kalmstrom.com Support Services.
Please
contact us for more information and pricing.
Testimonial
"Kalmström is a skilled and dedicated consultant who
always has the best for the customer in view. Peter and
his team have a great ability to find custom solutions,
always with a friendly approach."
Pierre Halldén,
AB Ludvig Svensson, long time Enhancement Contract customer
|
